Back to blog1 min read
operations
Designing Our First Volunteer Build Day
What it took to host 40 volunteers and ship two major upgrades in a single Saturday.
By NITE Operations
Designing Our First Volunteer Build Day
We hosted our first volunteer build day this May, welcoming 40 industry mentors, alumni, and community members. The goal was ambitious: ship updates to both our learning management portal and studio hardware kits before the summer session.
Planning for Flow
Volunteers were split into product squads with clear objectives. The schedule alternated between build blocks and short alignment huddles to keep momentum high.
Impact in Hours
- The portal now includes a resource library that teachers can customize.
- Hardware kits ship with a new quick-start guide designed by students.
- Our support team logged double the usual number of resolved tickets.
Lessons Learned
Next time we will add "office hours" so student teams can grab floating experts. Until then, we are documenting the playbook so other organizations can remix the approach.